Shipping policy

At Barbara & Sarah Palm Beach, we aim to make the delivery process as clear and predictable as possible. Below you can find information about order processing, shipping times, tracking, and our available delivery services.

Order Processing

Orders normally require 1–3 business days to be prepared and dispatched.

Business days are Monday through Friday and do not include weekends or public holidays.

Once your order has been shipped, a tracking number will be provided so that you can follow the progress of your delivery.

Daily Order Cut-Off

Our order cut-off time is 5:00 p.m. Eastern Time (ET).

Orders submitted after 5:00 p.m. ET will begin processing on the following business day.

Shipping to the United States

We currently offer the following shipping option for orders delivered within the United States:

Standard Free Shipping

Estimated transit time: 3–10 business days
Shipping cost: FREE

Delivery Partners

Depending on the order and destination, parcels may be delivered through one of the following carriers:

  • USPS
  • UPS
  • DHL
  • FedEx

The carrier used for a particular shipment may vary based on availability, destination, and logistics requirements.

Tracking Your Shipment

After your package has been dispatched, you can follow its delivery status using the tracking information provided with your order.

You can use either your tracking number or order number on our order-tracking page to view the latest available shipment updates.

Estimated Overall Delivery Time

Your total delivery timeframe consists of both order processing and transit time:

Processing: 1–3 business days
Transit: 3–10 business days

This means that the estimated total time from placing your order until delivery is approximately:

4–13 business days

Delivery Estimates

All shipping and transit times shown above are estimates.

Although we aim to have orders delivered within the stated timeframe, circumstances outside our reasonable control may occasionally cause delays.

Examples may include:

  • Courier or carrier disruptions
  • Customs delays
  • Severe or unusual weather
  • Transportation issues
  • Other unexpected logistics-related circumstances

Please also keep in mind that weekends and public holidays are not counted as business days.

Contact Us

If you have any questions regarding your shipment or delivery, you can contact our customer service team.

Email: info@barbaraandsarah-palmbeach.com
Phone: +1 332 455 0985

Customer Service Hours

Monday–Friday: 9:00 a.m.–5:00 p.m. ET
Saturday–Sunday: Closed

Shop name: Barbara & Sarah Palm Beach
Warehouse Address: 4755 Hanoverville Road, Building E, Bethlehem, PA 18020, United States
Company name: VEVA Ecommerce
Company Registration Number: 99916959
Company address: Wethouder Kortingstraat 6, Bergen L, 5854PN, Netherlands