Shipping policy

Processing Times

Please allow 1-3 business days (Monday to Friday) for us to process and ship your order. All packages are provided with a tracking number.

Order Cut-off Time

Order cut-off time is 5:00 p.m. Eastern Time (ET). Orders placed after this time will be processed the next business day.

Transit Times

Please allow the following times for delivery:

United States

Carriers

• USPS
• UPS
• DHL
• FedEx

Order Tracking

You can track your order here, adding your tracking number or order number.

Total Estimated Delivery Time

Total delivery time includes:

• Processing time: 1–3 business days

• Shipping time: 3–10 business days

→ Estimated total: approximately 4–13 business days from the date of purchase.

Important Notes

Please note, these transit times are estimates and may vary due to unforeseen circumstances such as customs delays, courier issues, or weather-related incidents.

Also, please be aware that business days do not include weekends or public holidays.

Contact Information

Email: info@barbaraandsarah-palmbeach.com
Phone: +1 332 455 0985

Customer Service Hours

Monday to Friday: 9:00 a.m.–5:00 p.m. (ET)
Saturday and Sunday: Closed

Shop name: Barbara & Sarah Palm Beach
Warehouse Address: 4755 Hanoverville Road, Building E, Bethlehem, PA 18020, United States
Company name: VEVA Ecommerce
Company Registration Number: 99916959
Company address: Wethouder Kortingstraat 6, Bergen L, 5854PN, Netherlands