Approved refunds are sent to the original payment method.

After the refund has been issued, your bank or payment provider may need 5–10 business days to complete the transaction.

If your item arrives damaged, defective, or different from what you ordered, please contact as soon as possible.

Include your order number, clear photographs, and a brief explanation of the issue.

Once your order has left our warehouse, you will receive a shipping confirmation email with your tracking details.

Tracking updates often appear 3–8 working days after the package has left the warehouse.

You can also track your order here by entering your tracking number or order number.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Barbara & Sarah Palm Beach currently delivers exclusively to addresses within the United States.

Cancellation requests must be submitted within 30 minutes after purchase.

Once processing has started, we cannot guarantee that the order can still be changed or canceled.

All currently available payment methods are displayed securely during checkout.

The options shown may depend on your device, location, and selected payment provider.

Enter your code in the discount or promotional-code field during checkout before completing payment.

Only one code can usually be applied to an order unless the promotion states otherwise.